Refund & Cancellation Policy
At Unitrition, we want you to explore our metabolic intelligence tools with complete confidence. If you subscribe to Biohacker Pro and are not satisfied for any reason within your first 30 days, we will issue a 100% full refund with no questions asked.
1. Billing via Paddle (Merchant of Record)
All Unitrition payments and subscriptions are securely processed by Paddle.com Market Limited ("Paddle"), acting as our Merchant of Record. Paddle manages transactions, tax collection (VAT/Sales Tax), and official invoice issuance.
2. 7-Day Free Trial
If you start a subscription with a 7-day free trial, you can cancel at any time before the trial ends and your payment card will not be charged.
3. How to Cancel Your Subscription
You can cancel automatic renewal of your subscription at any time with a single click:
- Via Paddle Buyer Portal: Visit paddle.net to manage your plan, update payment methods, or cancel renewal.
- From your Unitrition account: Navigate to your Dashboard → Plan & Billing.
- Via Email Support: Email our support team at support@unitrition.info.
4. How to Request a Refund
To request a refund within your 30-day guarantee period, simply email support@unitrition.info with your purchase email address or contact paddle.net. Refunds are processed by Paddle and typically reflect in your bank account or card within 3-5 business days.
5. Contact & Support
Our customer support team will respond to all billing and refund inquiries within 24 hours: